You're on a job and someone locked out of their home calls — again
Lockout customers don't wait. They called three others within 30 seconds.
ServiceHotline answers every call 24/7, captures lockout details instantly, and dispatches jobs straight to you — for less than A$10 a day. No office staff needed.
⚡ First 30 days completely free — we set everything up for you
Lockout customers have one chance to reach you — if you miss it, they call the next locksmith immediately.
Lockout customers don't wait. They called three others within 30 seconds.
Who still can't answer 3am lockout calls or handle the Monday morning rush.
Your highest-margin jobs — gone to the locksmith who answered.
Licence checks, background screening, experience — it all takes hours you don't have.
Locksmith businesses miss 27% of inbound calls on average — in a business where every missed call is an immediate lost job, that's thousands of dollars walking away daily.
(Source: Housecall Pro / IBISWorld)
One platform. Six tools. Built for the speed and trust that locksmith customers demand.
Answers every call instantly — because lockout customers won't wait. Captures full address, lock type, property type (residential, commercial, vehicle), and urgency level. Dispatches straight to you via SMS.
Handles lockout, break-in, and lock replacement calls at any hour. Qualifies the situation quickly and sends you a priority SMS so you can call back the highest-value jobs first.
Differentiates between emergency lockouts, rekeys, lock installations, and safe work. Routes urgent jobs immediately and books scheduled work into your calendar.
Pre-screens locksmith applicants — checks master locksmith licences, security clearances, experience with commercial lock systems, and availability. Protects your business with thorough vetting.
After every completed job, automatically requests a Google review. In a trust-based industry like locksmithing, 5-star reviews are your most powerful marketing tool.
Sends reminders for scheduled rekeying, installation, and maintenance appointments. Eliminates wasted call-outs and improves route efficiency.
Every missed call in locksmithing is a job that went to a competitor — permanently.
Stop missing lockout calls — book your free demo today
Book My Free Demo →We handle the entire setup. You just answer questions.
We walk you through ServiceHotline on a screen share and answer all your questions.
We configure your scripts for lockouts, vehicle openings, rekeying, commercial installs, and safe work — so the AI handles any scenario.
Your existing business number is connected. ServiceHotline starts answering calls. You get a text for every interaction.
See missed calls become dispatched jobs. Track every interaction in your dashboard. Even at 2am on a Sunday. Cancel anytime.
The only platform with locksmith-specific call logic — built for the speed and trust the industry demands.
| Feature | Generic Answering Service | General AI Chatbot | Job Management Software | ServiceHotline |
|---|---|---|---|---|
| 24/7 phone answering | ✓ | ✗ | ✗ | ✓ |
| Locksmith-specific call scripts | ✗ | ✗ | ✗ | ✓ |
| Direct calendar booking | Partial | ✗ | ✓ | ✓ |
| AI hiring screener | ✗ | ✗ | ✗ | ✓ |
| After-hours emergency triage | Extra cost | ✗ | ✗ | ✓ |
| Google review collection | ✗ | ✗ | ✗ | ✓ |
| No-show reminders | ✗ | ✗ | Partial | ✓ |
| Monthly cost (AUD) | A$400–1,200 | A$99–499 | A$60–200 | From A$199 |
Our edge: When a plumber calls and says "I've got a combi boiler pressure drop at a rental property" — ServiceHotline knows exactly what to ask next. Generic AI doesn't. That's the difference.
No lock-in contracts. Cancel anytime. First 30 days completely free.
For solo traders just getting started
For 2–5 person locksmith teams
For growing multi-van operations
For high-volume operations with unlimited scale
A$5,988/yr for ServiceHotline Growth vs A$65,000/yr for a receptionist. One recovered emergency call pays for a full month.
No. We connect ServiceHotline to your existing business number using call forwarding. Your number stays the same — customers won't notice any difference except that every call gets answered.
Yes. ServiceHotline operates 24/7 with no downtime. For lockout emergencies, it captures location, lock type, and urgency immediately, then sends you a priority text alert.
Most businesses go live within 24–48 hours of signing up. Our team handles 100% of the configuration — you just answer a short setup questionnaire about your business, pricing, and availability.
No. ServiceHotline is month-to-month. You can cancel at any time with 30 days notice. We're confident the results will speak for themselves.
Yes. ServiceHotline integrates with Google Calendar, Outlook, ServiceM8, and most scheduling tools used by Australian locksmiths.
Book a 15-minute demo. We'll show you exactly how many lockout calls your business is currently missing every week.
We'll be in touch within 2 hours. In the meantime, you can book a time that suits you directly:
Book a time now →Join Australian locksmiths who answer every call — day or night.
⚡ First 30 days free · No lock-in contract · Setup in 48 hours
The numbers every locksmith business owner needs to see
of all home service calls are missed
Housecall Pro / Invoca
more likely to qualify a lead if you respond within 1 hour
Harvard Business Review
average annual cost of a receptionist in Australian cities
SEEK 2026
of consumers are more likely to use a business after reading positive reviews
BrightLocal
"I was losing lockout calls while I was on jobs. ServiceHotline catches every one now and texts me the address. I've picked up at least eight jobs a month I would have missed cold."
"A woman was locked out of her car at midnight. ServiceHotline answered, got all her details, and texted me. I called her back in two minutes. She left a five-star review the next morning."
"I used to spend a whole day vetting locksmith applicants. The AI screened them, checked their licence numbers, and gave me three solid candidates. Hired one by Thursday."
Results are representative. Individual outcomes vary.